What is an Assistant ?
Assistant or in-app Assistant by Zata is an in-app widget which assists users in various ways during different stage of their product journeys.
Assistant can help users in ways such as :
Giving them quick way to find contextual support via support articles or interactive tours
Giving them list of relevant product tours for the specific product section where user currently is
Giving a way for product managers to communicate with the users via updates or notifications centre
Giving users a checklist or task list to complete for Onboarding
Some of the features of Assistant our :
Customisable widget
Element triggers
User tasks or checklists
Search functionality
Targeting
Show different assistants to different audiences
or show different content cards to different users
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